Best Security Practices

Your Hometown Friends. Your Hometown Bank.

We appreciate your business and are here to serve you. We recommend following the security guidelines below to make it easier to use our products and harder for criminals to compromise your account.
  • First Federal Savings Bank/Central Kentucky Federal Savings Bank will never ask for you to verify personal information via e-mail.
  • First Federal Savings Bank/Central Kentucky Federal Savings Bank will never ask for you to enter your Debit or ATM card number through the phone
  • First Federal Savings Bank/Central Kentucky Federal Savings Bankwill never ask for your ATM/Debit card’s PIN number or CVC numbers on the back of your card.
  • First Federal Savings Bank/Central Kentucky Federal Savings Bank employs multi-factor authentication to help safeguard your accounts with us on our mobile app and online website. Furthermore, we offer electronic bank statements for our customers so they do not have to wait for the post office to deliver and can instantly retrieve them when available.
  • You should always type a website’s address directly on your browser rather than clicking on any links you may receive via text message or in e-mail.
  • Never use a public computer or a computer in a public place to access your bank information. After conducting business on the web, close your web browser and log off or shut down your computer to protect any information that may be saved to the computer’s hard drive.
  • Please never give out personal information unless you are the one who initiated the call. If in doubt on the origin of a call, hang up and call the business at a known number. Caller ID can be spoofed to look like it’s coming from a legitimate business but may not be.
  • Use discretion when visiting an ATM or any business that involves dealing with cash. Count your money before you leave and make a habit of not announcing personal details of your account in public.
  • If something looks out of place when you visit an ATM or gas station pump please ask bank personnel or the store owner before using to verify any changes that may have occurred to protect you from illegal card skimmers. If possible, always cover the pin pad with your other hand when typing in your pin to help prevent viewing from afar. You may also want to touch other numbers after entering your pin in the event that criminals are watching the keypad using thermal cameras.
  • Shred your confidential information using a crosscut shredder when you are ready to discard it. Some criminals love dumpster diving.
  • Ensure your computer has the latest updates from your software vendors, like Microsoft, Apple, Symantec, and Adobe. Your computer is less protected if you have not updated it, since criminals work day and night to develop new ways to steal your data.
  • When visiting a website ensure the security features of your web browser are being utilized such as a locked padlock and that the address bar contains https: when entering confidential information.
  • First Federal Savings Bank/Central Kentucky Federal Savings Bank recommends you review your bank account statements and credit reports regularly and to report any errors or unauthorized transactions.
  • First Federal Savings Bank/Central Kentucky Federal Savings Bank recommends you protect your computer and mobile devices from malware, virus, and other cyber threats by installing security software that scans regularly and is up to date.
  • First Federal Savings Bank/Central Kentucky Federal Savings Bank recommends you sign up for online banking alerts that notify you of any unusual activity on your accounts, such as large withdrawals, transfers, or multiple login attempts.
  • First Federal Savings Bank/Central Kentucky Federal Savings Bank recommends you choose strong and unique passwords across different websites and change them regularly.
Obtain a free credit report at the following address:
To report Internet Fraud
To file a complaint with the FTC against a company or organization that you believe has cheated you.
Additional resources for information on Identity Theft

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